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Impartial. Confidential.

Get straight through to real human beings within a working day. UKNCC does not use AI bots.

The Help Desk is a confidential service providing impartial, academically rigorous, information on any question related to China.



The service offers:

  • High-quality and broadranging research and commentary — drawing on knowledge and data in the west and in China — enabling readers to explore issues of interest from different perspectives.
  • 1:1 sessions to discuss and explore China related issues; free from partisan; special interest group; and lobbying influencers.
  • Deep-dive tutorials, with subject specialists, to help participants focus on the key issues of most concern and interest to them.
  • Please note the Help Desk is an educational service and does not offer policy recommendations.

Submit your enquiry by completing the form or call / email our team at:

T: +44 (0) 1926 504750 

E: clientservices@ukncc.org

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Sir Malcolm Rifkind KCMG, KC

Chairman, UKNCC Advisory Board

Working with China can be extraordinarily demanding. This Help Desk gives colleagues on-demand, confidential support where they can ask questions and explore issues free from lobbying. It is simply an excellent initiative.

Dr. Winnie King

Director, Research and Quality Assurance

As a former Parliamentary Academic Fellow in the House of Commons Library (International Affairs and Defence) it was a career-defining opportunity to co-design UKNCC’s Help Desk. In my role of Director for Research and Quality Assurance, I ensure that the highest governance and research standards are upheld.

Frequently Asked Questions (FAQ’s)

Who can access the Help Desk?
  • Designated employees of all UKNCC clients.
  • Serving members of the U.K. Parliament; Northern Ireland Assembly; Scottish Parliament; and Senedd Cymru (inc. assistants / research staff).
  • City Mayors, Council Leaders and Local Councillors (inc.  assistants / research staff) of the 4 nations of the U.K.
  • Assignment of a case manager to lead on each enquiry.
  • Informed guidance on research and commentary pertinent to developing a current and balanced understanding of each topic of interest.
  • 1:1 discussion sessions with UKNCC team members / 1:1 ‘deep dive’ tutorials with subject.
  • The UKNCC reviews a vast array of China related research and commentary from around the world in English and Chinese. From this, our team hold a current and intimate understanding of the range of materials in circulation.
  • UKNCC does not hold any formal or informal arrangements with any individual author or entity to promote or disseminate any material.
  • The task of developing a sophisticated, well-informed understanding of China and its impact on the U.K. is complex.
  • UKNCC is providing this service to help make knowledge acquisition on China more efficient for UKNCC clients and U.K. Parliamentarians and Civic Leaders.
  • The outcome we aim to support is well-informed decision making that is less vulnerable to the influence of special interest, lobbying and partisan groups.
  • The purpose of this service is specifically to support UKNCC clients, U.K. Parliamentarians and Civic Leaders. We are, however, a friendly and enthusiastic bunch, so get in touch and if we can help, we will.
  • If you have any concerns about the conduct or neutrality of any of the team involved with UKNCC contact clientservices@ukncc.org.